
Aarathi Arumugam
Business · Diversity & Inclusion · Inspirational

Customer service expert, and co-author of The Best Service is No Service
After Dinner Speakers · Business
Speaking fee
Available. $9k+Currently taking bookings. VIC, AU · travels nationally
David Jaffe’s books and ideas on how to handle customers are recognised globally and he makes these ideas entertaining and practical.
He has helped over 50 Australian companies deliver improved sales and service.
His thinking and speaking are based on case studies that work. He brings inside stories on what makes customer centric companies successful.
His first co-authored book The Best Service is No Service revolutionised the way organisations thought about customer effort.
His second co-authored book Your Customer Rules has helped companies re-think customer needs and how they handle them in the digital age.
His speeches are energised with good and bad stories from his 30 years of consulting to companies all over the world.
Travel and accommodation are quoted separately at cost for events outside VIC, AU. Virtual sessions are usually priced below the band above.

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